We take your privacy very seriously. The sections below make up our privacy policy. It sets out the rules we follow regarding how we use any personal information we collect about you and the rights you have relating to that use. We have appointed a Data Protection Officer to ensure we adhere to this Policy, they can be contacted by e-mail at [email protected] or by writing to the address above.
Any changes we make to our privacy policy in the future will be posted on this page. This page was last updated: May 2020
If you have any concerns or questions about our privacy policy or your personal information, please contact us at [email protected]
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nikesadidas.com (the “Site”).
Why do we collect personal information? On the basis that it is necessary for the performance of a contract with you we use your information for the following purposes:• To allow us to handle your orders, deliver products and process your payments and refunds• To let you know about your orders• To process your application when you enter a competition promotion or prize draw. (If there are other purposes specific to that competition promotion or prize draw, these will be explained in the applicable Competition Terms & Conditions)If you do not provide the information we need for these purposes (which is identified by an asterisk) then we will not be able to process your purchase or competition entryOn the basis that it is in our legitimate interests – specifically to improve the efficiency, effectiveness and profitability of our business – we use your information for the following purposes:• To update our records and generally maintain your account with us• To keep a record of when and why you contact us and to keep your contact details up-to-date• For our statistical or survey purposes – so we can improve our websites and their services to you• To prevent or detect fraud or abuses of our sites.• To enable third parties, including social media companies, e-mail and internet service providers, to carry out technical, logistical or other functions on our behalf and to assess and improve the effectiveness of our marketing programs• Understand your behaviour based on the information available to us and send or show you information, offers, surveys and online advertisements for products or promotions we believe are most likely to interest you• So we can personalise your shopping experience on our sitesWhere we rely on our legitimate interests to process your data you have the right to object to us doing so and unless we can demonstrate compelling legitimate grounds for processing the data for the relevant purpose we will no longer do so. To object to processing on the grounds of legitimate interest if you have an account you can do so by logging into your account and following the links, or you can email [email protected] stating the type of processing that you object to.On the basis that you have consented we use your information for the following purposes:• To send you e-mails to notify you of products or special offers that may be of interest to youWhere we rely on your consent you have th right to withdraw your consent at any time, for details on how to do this see the section entitled ‘How can I opt out from receiving marketing and newsletters?’On the basis that it is necessary to comply with a legal obligation on us:• To keep proper books and records of our transactions• For the prevention of fraud and/or money laundering• To keep a record of health and safety incidents which occur in our stores or on our premises
Information we collect about you When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. This section describes how and when we may collect your personal information.‘Personal information’ means any information relating to an individual which can identify them – either directly or indirectly. It can refer, amongst other things, to an identification number, or to one or more specific identifying pieces of information, such as a name, address, date of birth, location data or an online identifier (e.g IP address, cookie or device identifier).
When you do any of these:
Set up an account on any nikesadidas website Place an order Enter any competition, promotion or prize draw Upload an image or comment Sign up for our newsletter or subscribe to any other services that we offer Fill out any forms on any Chica Ropa website Browse our website Purchase goods in store and request that a receipt is e-mailed to you When you return goods purchased in store but do not have your original receipt Correspond with us, whether by phone, email or chat facility Then, we may collect your personal information, including:
Name Date of birth Address Email address Phone/ mobile number Password Technical information about how you access and use our websites, including your IP address browser type and operating system. For further information about the use of your IP address and technical information please see our cookiespolicy. We collect Device Information using the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. – [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information”.
[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We might sometimes ask you other details, but any information which you are required to provide is identified by an asterisk. We’ll also require your credit or debit card details when you place an order (unless you pay with PayPal).
How we use your information We use your information for the following:
So we can personalise your shopping experience on our sites To assess the effectiveness of our marketing activities To allow us to handle your orders, deliver products and process your payments and refunds To let you know about your orders To update our records and generally maintain your account with us To keep a record of when and why you contact us and to keep your contact details up-to-date For statistical, analytical or survey purposes – so we can improve our websites and their services to you Identify the devices operating systems and applications you use to access our website To prevent or detect fraud or abuses of our sites. Also to enable third parties to carry out technical, logistical or other functions on our behalf To understand your behaviour (based on the information available to us) so that we can send or show you information, offers, surveys and online advertisements for products or promotions we believe are most likely to interest you If you consent, to notify you of products or special offers that may be of interest to you Disclosure of your information We may disclose your personal information to our service providers who operate elements of our service and process data on our behalf. These may include businesses who provide technology services such as hosting for our servers and email distribution, and business partners who provide delivery fulfilment services. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of data protection laws.
Your personal information may be processed by us or our service providers outside the European Economic Area in countries that don’t have the same standards of protection for personal information as the UK. If your personal information is processed outside the European Economic Area we will ensure that your personal information will be adequately protected as required by data protection law.
We may also disclose your personal information to our subsidiaries and affiliated companies for data processing, service and administration purposes. In addition, we may disclose your personal information to any successors in title to our business or to a buyer in the event that we or any of our assets are acquired by a third party (as your information may be one of the transferring assets).
Your personal information and payment card details will be processed by CyberSource Limited and CyberSource Corporation (together “CyberSource”) for the purposes of dealing with payment transactions and to protect against fraud. Your personal information will be processed on our behalf by CyberSource and your credit/debit card details are shared with CyberSource and stored by CyberSource outside of the European Economic Area. We will ensure that your personal information will be adequately protected as required by data protection law.
We may carry out fraud and security checks with CyberSource and other organisations involved in fraud prevention. If we or they suspect or identify fraud we and/or they may record this and may also pass this information to other organisations for the purpose of fraud prevention. We, CyberSource and these other organisations may use this information for fraud prevention purposes in the future.
We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our customers).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do not track Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 16 .
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below: nikesadidas [Re: Privacy Compliance Officer] Company Address: 6A2101, Jinsha Plaza, Shaxian County, Sanming City, Fujian Province, China